Last Updated: May 4, 2026

Reserve Research (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you create an account, place an order, or contact us, we collect:

• Name and shipping address
• Email address and phone number (if provided)
• Order history and product preferences
• Payment information (processed by our third-party payment processor; we do not store full card numbers)
• IP address, browser type, and basic device information for security and analytics
• Communications you send us via email or contact form

How We Use Your Information

We use your information solely to:

• Process and fulfill your orders
• Communicate with you about your purchases (order confirmations, shipping updates, support replies)
• Maintain required business records
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We share information only with:

• Our payment processor (to complete transactions)
• Shipping carriers (to deliver your orders)
• Independent testing laboratories (to associate Certificates of Analysis with batch records — no personal information is shared)
• Service providers who help operate our website (hosting, email, analytics)
• Government authorities when legally required

Cookies and Tracking

We use cookies for essential site functions, analytics, and to remember your preferences. You can manage cookie preferences via the cookie banner on our site or your browser settings.

Data Retention

We retain order and account information for as long as necessary to fulfill the purposes described above and to comply with legal, accounting, and reporting obligations (typically 4–7 years for business records).

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Request information about data we have shared with third parties

To exercise these rights, contact us at support@reserveresearch.com.

California Residents (CCPA / CalOPPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. You may request disclosure of categories of information we collect and how we use it, or request deletion, by contacting support@reserveresearch.com.

Security

We use industry-standard security measures (HTTPS, secure payment processing, access controls) to protect your information. No system is completely secure, but we work to safeguard your data.

Children

We do not knowingly collect information from anyone under 21.

Changes to This Policy

We may update this policy. Material changes will be posted on this page with an updated date.

Contact

Reserve Research
19141 Golden Valley Rd #1099
Santa Clarita, CA 91387
support@reserveresearch.com
213-550-3389